Refund Policy

Last updated: April 2, 2026

1. Overview

We want you to be satisfied with our services. This policy outlines our guidelines for refund requests.

2. Premium Listings & Advertisements

Refunds are available only for premium listings and advertisements purchased on WightBiz.co.uk if requested within 7 days of purchase.

3. Eligibility for Refund

• Refund request is made within 7 calendar days of the original purchase date.
• The listing or advert has not yet gone live or received engagement.
• Payment was made through our secure Stripe system.

4. Non-Refundable Services

• Listings or ads older than 7 days.
• Free listings or services not involving a paid transaction.
• Custom promotional services or features already rendered.

5. How to Request a Refund

Email your request to info@wightbiz.co.uk with your account email and transaction reference. If eligible, refunds will be processed within 5–10 business days via Stripe.

6. Questions

If you have questions about this policy, please contact us directly at info@wightbiz.co.uk.